Contact the Claims Department at:
Tel: 1-800-387-2747, option 2
Fax: (416) 852-5980
E-mail: Claims Department
Mailing Address for current John Hancock (U.S.A.) and former Manulife Products:
US Life Insurance Claims R-02
John Hancock Life Insurance Company (U.S.A.)
1 John Hancock Way Suite 1105
Boston MA 02217-1105
Mailing Address for current John Hancock Life Insurance Company of New York and former Manulife New York Products:
US Life Insurance Claims R-02
John Hancock Life Insurance Company of New York
1 John Hancock Way Suite 1105
Boston MA 02217-1105
Courier Address for current John Hancock (U.S.A.) and former Manulife Products:
US Life Insurance Claims R-02
John Hancock Life Insurance Company (U.S.A.)
197 Clarendon St.
Boston, MA 02116
Courier Address for current John Hancock Life Insurance Company of New York and former Manulife New York Products:
US Life Insurance Claims R-02
John Hancock Life Insurance Company of New York
197 Clarendon St.
Boston, MA 02116
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